Do I have to pay anything?

No. If you were not at fault, your replacement vehicle is provided completely free. The at-fault driver's insurer covers all costs - you will not be charged a deposit or excess.

Will claiming affect my own insurance?

No. Your no-claim bonus is fully protected because you are not lodging a claim on your own policy. The claim is made against the at-fault driver's insurer.

What type of car will I receive?

We provide a like-for-like replacement - meaning a car of the same class and type as your own vehicle - so your daily routine is disrupted as little as possible.

How quickly can I get a replacement vehicle?

Our team will contact you after your application is submitted and work to arrange your replacement vehicle as quickly as possible, often within 24 hours.

SA · Not-at-fault vehicle support

Adelaide Accident Replacement Vehicle

Adelaide drivers - get back on the road at no cost to you.

Adelaide drivers shouldn't have to pay out of pocket when someone else caused the accident. South Australia's not-at-fault entitlement gives you access to a free replacement vehicle - matched to your car's class - while repairs are completed. We help Adelaide residents get through the process as quickly and stress-free as possible.

Start my free application →

Zero cost to you

NCD protected

Fast service

Check Eligibility

Understand if you're eligible for a replacement car after an accident that wasn't your fault. Simply answer the questions below:

Was the accident your mistake?

Do you have the other driver's contact details?

Is the other driver insured?

Popular Adelaide service areas

Local pages for suburbs and nearby not-at-fault replacement vehicle support.

Glenelg →Modbury →Norwood →Marion →Prospect →

Also servicing other Australian cities

Explore nearby accident replacement vehicle support pages.

QLD

Why use our service?

Zero cost

The at-fault driver's insurer pays for everything. You won't be asked for a credit card or deposit.

No insurance claim

You're not claiming on your own policy, so your no-claim bonus and premiums are completely unaffected.

Like-for-like car

We match your replacement vehicle to your own car's class so your daily life continues normally.

Common questions

Do I have to pay anything?: No. If you were not at fault, your replacement vehicle is provided completely free. The at-fault driver's insurer covers all costs - you will not be charged a deposit or excess.
Will claiming affect my own insurance?: No. Your no-claim bonus is fully protected because you are not lodging a claim on your own policy. The claim is made against the at-fault driver's insurer.
What type of car will I receive?: We provide a like-for-like replacement - meaning a car of the same class and type as your own vehicle - so your daily routine is disrupted as little as possible.
How quickly can I get a replacement vehicle?: Our team will contact you after your application is submitted and work to arrange your replacement vehicle as quickly as possible, often within 24 hours.

Learn more about not-at-fault claims

Helpful guides to improve your outcome and reduce claim delays.

View all guides →

Not At Fault Accident: What To Do Immediately In Australia →Free Replacement Car Eligibility Guide For Not At Fault Drivers →Does A Not At Fault Claim Affect Insurance Or No-Claim Bonus? →

Ready to claim your free Adelaide replacement car?

It takes less than 2 minutes. No insurance claim required. Zero cost.

Start my free application →

Adelaide Accident Replacement Vehicle

Check Eligibility

Popular Adelaide service areas

Also servicing other Australian cities

Brisbane

Sydney

Melbourne

Perth

Adelaide

Gold Coast