Free Replacement Car Eligibility Guide For Not At Fault Drivers

Core eligibility factors

Most successful referrals depend on clear not-at-fault circumstances and usable third-party details. If fault is still being assessed, you can often still submit and proceed subject to assessment.

• You were not primarily at fault for the collision.
• The other driver details are available or can be sourced.
• The incident has a viable insurer recovery pathway.

What to prepare before applying

Preparing accurate information reduces back-and-forth and helps your case be assessed faster.

• Your full name and mobile number.
• State and suburb where the accident occurred.
• When you need a replacement vehicle.
• At-fault insurer details or claim reference if known.

Common scenarios

Rear-end incidents, intersection collisions, and parked-car impacts where liability is clear are common pathways. Complex multi-vehicle events may require more verification but can still be assessed.