✓ No cost to you · Australia-wide
Got hit by someone else?
Get a free replacement car.
If you weren't at fault, you're entitled to a like-for-like replacement vehicle at zero cost. Apply in minutes - no insurance claim, no deposit.
Free
No cost to you
Fast
Referral in minutes
Safe
Your NCD protected
6 cities
Across Australia
Check Eligibility
Understand if you're eligible for a replacement car after an accident that wasn't your fault. Simply answer the questions below:
Was the accident your mistake?
Do you have the other driver's contact details?
Is the other driver insured?
Three steps to your free replacement car
Simple, fast, and completely free for not-at-fault drivers.
- 1
Check your eligibility
Answer three quick questions to confirm you qualify for a free replacement vehicle. Takes under a minute.
- 2
Fill in your details
Enter your contact info and accident details. Your application is submitted instantly and securely.
- 3
Your car arrives
Our team contacts you to arrange delivery of a free like-for-like replacement vehicle, often within 24 hours.
Serving drivers across Australia
Find dedicated accident replacement vehicle support in your city.
Brisbane
Brisbane drivers - your replacement car is one form away.
Get help in BrisbaneNSWSydney
Sydney drivers - stay on the road after a not-at-fault accident.
Get help in SydneyVICMelbourne
Melbourne drivers - a free replacement car when you need it most.
Get help in MelbourneWAPerth
Perth drivers - don't lose your wheels after a not-at-fault crash.
Get help in PerthSAAdelaide
Adelaide drivers - get back on the road at no cost to you.
Get help in AdelaideQLDGold Coast
Gold Coast drivers - a free replacement car while yours is repaired.
Get help in Gold CoastFrequently asked questions
Everything you need to know about your accident replacement vehicle entitlement.
- What is an accident replacement vehicle?
- An accident replacement vehicle is a like-for-like substitute car provided to you at no cost when you're involved in a not-at-fault accident. The at-fault driver's insurer covers the full cost of your replacement vehicle while your car is being repaired.
- Am I eligible if I wasn't at fault?
- Yes. If another driver caused the accident and you were not at fault, you are legally entitled to a replacement vehicle at no cost. You do not need to make a claim on your own insurance policy.
- How much does it cost me?
- Nothing. The service is completely free to you. The at-fault driver's insurer is liable for the cost of your replacement vehicle. You will not be asked for a credit card or deposit.
- Will this affect my no-claim bonus?
- No. Because you are not making a claim on your own policy, your no-claim bonus (NCD) is fully protected. The claim is made against the at-fault driver's insurer.
- How long does the process take?
- The application itself takes less than 2 minutes. Once you submit your details, our team will contact you promptly to arrange delivery of your replacement vehicle.
- Which cities do you service?
- We currently service Brisbane, Sydney, Melbourne, Perth, Adelaide, and the Gold Coast, with a nationwide fleet across major Australian cities and regions.
- What information do I need to get started?
- Your first name, mobile number, state, and the date you need the car. Details about the at-fault driver's insurer or claim number can also help speed up processing.
Not-at-fault accident guides
Learn what to do next, what to prepare, and how to speed up your referral.
6 min read
Not At Fault Accident: What To Do Immediately In Australia
A practical action plan for the first 24 hours after a not-at-fault collision so your claim and replacement vehicle referral move faster.
5 min read
Free Replacement Car Eligibility Guide For Not At Fault Drivers
Clear eligibility criteria and practical examples so you know whether you can access a replacement vehicle at no upfront cost.
4 min read
Does A Not At Fault Claim Affect Insurance Or No-Claim Bonus?
A plain-English breakdown of no-claim bonus concerns and how recovery against the at-fault insurer usually works.
5 min read
How Long Does It Take To Get A Replacement Vehicle After An Accident?
Realistic timing expectations and the exact information that helps you get back on the road sooner.
Not at fault? You're entitled to a free car.
Don't pay out of pocket. Submit your free application now - it takes less than 2 minutes.
Start my free application →